The Tenders Manager role is to ensure that the company is fully efficient in a number of areas of the business which will include; Managed Equipment Service contracts (MES/MSC), Tenders, networks with Buying Organisations (NHS Supply Chain, strategic accounts) and Contract management. This position is vital within the organisation and will involve direct and indirect interaction/collaboration with a range of internal methods and departments. The primary objectives are to ensure that the Company is seen as a reactive and reliable company in all external sales networks, to ensure that all important information concerning these networks is captured and disseminated within the organisation, and to ensure that all related processes and duties are carried out efficiently and that they promote business retention and development.
The position will be combined with time being needed to be spent at Head Office and travelling to customer sites and other locations.
Great organisational skills and attention to detail. Excellent influencing skills. Practical understanding of UK in vitro diagnostics market gained through a sales or business development position. Experience with MES/MSC contract execution. Strong quantitative analytical skills (competence with Office suite products, Excel, Word, PowerPoint). Ability to communicate efficiently in English (orally and in writing).
Duties & Responsibilities
To actively manage the Company’s networks with the primary suppliers involved in managed service contracts. To establish good working networks with key personnel within each organisation. To cover pre-sales through to contract completion and contract maintenance. This will involve working with their bid management teams to ensure that the Company’s products are specified in bids, being the point of contact for bid preparation and submission, and responsible for KPI management and reporting.
To prepare for and attend key account reviews with major customers and MES partners. This will involve presenting and discussing KPI performance
Together with the NSM’s to hold a regular review of all contracts. To check revenue and margins against contract terms. To ensure that renewal duties are carried out in good time. For new contracts, to ensure that all requirements are correctly recorded and communicated within the organisation. To maintain the Company’s customer files to ensure that correct records are available.
As required, to communicate with any Trust selected e-catalogue hosting organisation to ensure that any required information is supplied.
To ensure that all tasks are carried out in accordance with the Quality System. To maintain suitable records to support process audit.
To prepare for and attend key account reviews with major customers and MES partners. This will involve presenting and discussing KPI performance.