Inside Sales Representative - Luton

Job Description

Objectives of this role are to provide office-based support for sales execution of Measurement product lines and to assist the sales team in achieving annual business targets.

Salary: £35,000 + Bonus of up to £6,000

Location: Luton, office-based


  • Self-generate leads and opportunities for assigned products to enhance sales pipeline development.
  • Qualify and nurture Measurement, Process, and ASC leads until they are ready for follow-up by sales engineers.
  • Manage opportunities for specified products (e.g., accessories, low-value instruments), including qualification, quotation, follow-up, and order closing.
  • Support customer demonstrations and application development at the Luton office as required.
  • Build strong working relationships with sales, service, administration, marketing, and production teams to achieve personal and team success.
  • Ensure compliance with company policies and procedures.
  • Record customer communication promptly using the company’s CRM system.
  • Perform any other duties as reasonably expected or requested by the line manager.


  • Minimum of a degree in Chemistry, Physics, Material Science, or a related discipline.
  • Experience with laboratory instrumentation and strong application knowledge.
  • Customer-facing experience is advantageous.
  • Excellent communication and interpersonal skills across all media.
  • High energy levels and enthusiasm.
  • Self-motivated with the ability to work independently.
  • Proficient in computer literacy, including MS Office and CRM software.
  • Possess a can-do attitude, self-motivation, team spirit, organizational skills, resilience, and the ability to work well under pressure. Demonstrates personality and determination to succeed in a commercial scientific environment.
  • Aspiration to transition into a field sales role is a plus.
  • Based in/near Luton, with occasional travel across the UK for events and customer visits, and training in Europe.
  • Holds a UK driving license.