Account Manager/Product Specialist – Biochemistry, North

Job Description

Overview
We are seeking a highly skilled and motivated Product Specialist – Biochemistry (North) to join our team, supporting the growth and success of our biochemistry diagnostic portfolio across the UK. This field-based position involves regular travel to customer sites and company offices for meetings, training, and collaboration.

The Role

  • Provide technical, application, and commercial support to customers and internal teams.
  • Develop and implement tailored technical support plans based on customer needs.
  • Work closely with the sales team to identify and develop new opportunities within the biochemistry diagnostics market.
  • Present product solutions and value propositions to prospective and existing clients.
  • Collaborate cross-functionally with internal departments, including Product Management, Marketing, Sales, R&D, and Operations.
  • Contribute to the business’s commercial strategy for biochemistry products.
  • Offer support to R&D initiatives and product development projects.
  • Provide assistance to other business areas as required.

The Person

  • Holds a BSc in Biochemistry, Biomedical Science, or a closely related field.
  • Previous experience within the UK IVD (In Vitro Diagnostics), clinical, or laboratory diagnostics sector.
  • Strong technical understanding of biochemistry instrumentation and assays.
  • Excellent communication and presentation skills, great relationship builder.
  • Proven ability to prioritise effectively and meet tight deadlines.
  • Competent in Microsoft Office and relevant laboratory or data analysis software.
  • Holds a full UK driving licence and is willing to travel regularly.
  • Adaptable, organised, and confident working both independently and collaboratively.

Additional Information
This role requires regular travel to customer sites and company offices within the UK. A proactive and flexible approach is essential to succeed in this dynamic and customer-focused position.